Contact
Book a mortgage consultation
Share a few details and we will respond promptly to arrange a consultation. For urgent enquiries, please call or email us.
Contact FAQs
Common questions about getting started with My Home Loan Experts.
What information should I include in my enquiry?
Your name, preferred contact method, postcode, and a brief summary of your goal (first home, refinance, or investment). If you have it handy, include your approximate income, deposit/equity, and current loan details.
Do you work with first home buyers, refinancers, and investors?
Yes. We assist first home buyers, homeowners looking to refinance, and property investors across Australia.
How quickly can I get a borrowing power assessment?
In many cases we can provide an initial estimate after a short discussion. A more accurate assessment may require supporting details such as income and existing liabilities.
Can consultations be done online or by phone?
Yes. We offer phone and online consultations Australia-wide, and we can also arrange meetings where available.
What are your business hours?
Monday to Friday, 9:00am to 5:00pm (AEST/AEDT). If you contact us outside these hours, we will respond on the next business day.
Is there a fee for your service?
Our service is typically paid by the lender on settlement. If any fee applies to your situation, we will disclose it clearly before you proceed.
Prefer to speak with a broker?
Call us to discuss your goals and next steps. If you are not ready to call, submit the form above and we will get back to you promptly.